Key Responsibilities:
Directly oversee and manage a global QA team with diverse backgrounds supporting QA development.
Defining QA processes that balance business criticality with delivery timelines.
Estimating, prioritizing, planning, and coordinating quality testing activities.
Defining and delivering software quality and defect metrics across the project portfolio.
Managing and allocating QA resources based on project needs.
Creating detailed and well-structured test plans and test cases.
Designing, developing, and executing test automation scripts using open-source tools.
Move between organizational and tactical execution including providing hands-on support when needed to QA team members in test planning, test case management, and test execution.
Liaising with internal teams to identify non-functional technical application and system requirements.
Monitoring and reporting systemic or recurring patterns of software defects
Staying up-to-date with new testing tools and test strategies.
Work with stakeholders across multiple disciplines at different levels to build solutions using a combination of skills development, metrics, hiring, test strategy creation, data, and tooling to solve a wide range of problems.
Create and refine training materials to improve the testing abilities of our QA team members while also coaching them to work more effectively.
Establish and grow QA KPIs that reflect quality indicators for all project teams.
Requirements
10+ years of verifiable experience in software development and software quality assurance
Proficiency with software QA methodologies, tools, and processes
Experience with writing clear, concise, and comprehensive test plans and test cases
Hands-on experience with both white box and black box testing
Hands-on experience with Cypress and/or Selenium
Solid knowledge of SQL and scripting
Experience working in an Agile/Scrum development process
Experience with performance, load, and security testing
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