Role Description
Be a strong leader with experience in implementing and shaping the company’s QA processes and strategies. Accountable for smooth delivery for complete QA CoE engagement
Role and responsibilities
Have strong technical skills, both functional and non-functional, manual and automation, ideally in a continuous delivery environment.
Be an advocate of Quality Assurance, Continuous Improvement and industry recognized Best Practices.
Excellent knowledge of Risk Management, Risk Identification and Risked Based Testing.
Experience managing testing departments or testing functions, managing large and complex activities and processes.
Able to communicate with all levels of management and peers within the organization.
Ability to build, implement and direct quality assurance principles and maintain the quality of delivery
Requirement
Own offshore coordination and day-to-day delivery oversight across designated projects
Be an escalation point for all matters related to testing and quality assurance and operate as a primary point of contact for the QA teams aligned on different projects
Ensure that contractually agreed SLAs and KPIs are met.
Accountable for successful monthly audit done internally and external audits, when needed
Regular meetings with Syneos Health application managers
Identify training needs for the team members and arrange required training programs/ workshops.
Pro-actively identify risks and take steps to mitigate or escalate
Focus on continuous QA improvements including usage of appropriate testing tools, test techniques, test automation.
Participate in interviews, induction, and training and performance evaluation of the team.
Give constructive feedback to help your direct reports grow in their professional careers
In addition to delivery, work closely with Onshore QA Manager to perform the following activities on need basis:
Collaborate with Business SMEs to understand testing scope for new projects
Coordinate with Syneos Health team(s) to understand resourcing needs
Ensure timely fulfilment. Deploy and manage resources across projects
Establish common CoE processes across different projects
Testing Governance across all portfolios, including auditing of testing
Implement testing Best Practice across QA-CoE
Establish and maintain Capacity forecasting and tracking mechanism
Ensure compliance to Syneos Health processes and standards
Status Reporting to Syneos Health Management
Nice-to-have skills
Candidate having Knowledge of domain of Pharma- Clinical, Commercial and Corporate experience will be a strong plus.
Experience in handling QA CoE is a plus.
--
You must verify your mobile number to apply to this job.