Responsibilities:
• Build system testbeds using various Mist Access Points and other networking devices and servers.
• QA validation of 802.11 Wireless and Mist proprietary feature.
• End to end validation of client to cloud architecture.
• Recreate customer issues in lab and work closely with US and India Engineering Teams to drive resolution.
• Performance testing using iPerf.
• Work closely with CS team to review the customer report defects and enhance the test coverage.
• Create bugs in Jira and track them closely with Engineering team.
• Timely escalation of critical issues.
• Create Technical documentation for CS and QA teams in Confluence.
• Train and guide Level 1/2 Engineers on emerging wireless technologies.
Minimum Qualifications:
• BE/ME/MS in EE, CS or related discipline.
• In-depth knowledge of 802.11 a/b/g/n/ac/ax protocol standards.
• Hands on Experience in QA validation of Enterprise grade Wireless Access Points.
• Basic concepts of routing and switching (including VLAN, DHCP, DNS, NAT, Trunk/Native)
• Hands on experience in validating IEEE802.1x feature using Freeradius or any standard RADIUS server.
• In-depth knowledge of various 802.11 protocols such as 802.11r/k/v.
• Must have experience in troubleshooting based on Wireless packet captures.
• Passion for solving customer issues and advocating for their success, in a fast-paced, highly technical environment.
• Ability to quickly and accurately assess the technical aspects of a problem
• Experience level: 5+ years
Preferred Qualifications:
• CWNA/CWSP/CWAP Certified.
• Scripting in Python.
• Hands on experience on ISE/ClearPass.
• Basic knowledge of L2TPv3/IPsec.
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