We are looking for a QA Engineering Manager. You will be leading a team of Test Engineers responsible for designing and developing test plans for Socure’s fraud products. In this role, you will guide your team to deploy and monitor quality standards using a data-driven approach.
This role reports to our Director of QA.
What You’ll Be Doing:
Designing and systematizing QA processes, testing framework and tooling
Overseeing, managing, coordinating, and prioritizing the daily activities of the Software Quality Assurance team in Chennai and working closely with the Product engineering, DevOps, and Product Management teams (and possibly third-party vendor teams) to ensure coverage and consistency in testing
Assisting and directing the design and implementation of test strategies, plans, scenarios, scripts using industry standard testing methodologies or processes
Improving and innovating the tooling to run tests reliably and efficiently
Managing and improving release automation to increase reliability, predictability, and manageability of deployed solutions
Ensuring product consistency throughout the product cycle (including the design, define and build phases) through quality checkpoints and testing
Overseeing, participating in, and approving the interviewing, hiring, and onboarding of employees; conducting performance evaluations for direct reports and assisting them with performance evaluation process for direct team members
Ensuring delivery against QA department goals and objectives
Escalating critical issues to leadership appropriately
Building and promoting team best practices including documentation, departmental onboarding, knowledge-sharing, etc.
Join a mission-orientated company, solving real-world fraud and identity based challenges
Facilitate career growth and success for all team members
What You’ll Bring:
Proven experience as a hands-on leader, ideally having built and led high-performing software quality assurance teams in a SaaS environment
10+ years of software quality assurance experience, to include a minimum of 3 years in a lead role or management position
Track record of having managed performance cycles of engineers of varying experience levels directly reporting to you.
Experience planning and executing tests for validating the performance of cloud-based SaaS with large throughput
Experience with the following automation frameworks: testNG, Selenium, Cypress
Strong coding skills in languages including: Java, Scala, or Javascript
Experience working in an agile development environment
Experience in continuous delivery of microservices with test automation
Experience testing and operating complex software solutions - understanding the end-to-end needs of what is involved within this process
Excellent problem solving, interpersonal communication and project management skills are a must
Strong desire for achieving excellence in customer satisfaction, process and product quality and reliability
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