Key Responsibilities:
Plan, coordinate, and direct QA-related activities of their team
Provide administrative direction and support for daily operational activities of the department
Participate in client calls as required
Provide QA solutions and guidance to client as required
Develop test plans and test cases
Monitor project compliance to standards, guidelines and requirements
Generate QA testing estimates
Verify that project documentation is sufficiently detailed to support development of QA materials
Assist in the coordination of appropriate test environments, equipment, etc. as needed
Perform integration, functionality, system, regression, acceptance testing using manual methods and testing tools
Perform database verification
Detailed verification of product content and presentation
Continually search out new technologies and processes to improve QA functions
Define and implement QA policies, procedures, and best practices as they pertain to the Product & Technology team as well as the Delivery teams
Provide guidance and leadership to individuals on the team
Conduct regular one-on-one and team status and progress meetings
Mentor, guide, and train the team
Identify, train, and develop team members, and create an environment where those team members are able to do their best
Ensure team commitments are met on time, on budget, and with high quality
Ensure that all team members know at all times what is expected of them, what they are measured against, and what they are accountable to
Guide and encourage the individual development of team members and provide continuous performance feedback
Qualifications:
Bachelor's Degree with >= 10 years of IT experience
2 Software test automation tool(s)
Formal software test methods and Quality Assurance programs
Preparation of formal test plans, test cases and bug reporting
Formal testing techniques such as regression, integration, load, usability, etc.
Web testing experience
SQL experience
Excellent written and verbal English communication skills
Meticulous nature; displaying a penchant for detail and precision
Exceptional teamwork skills
Automation UI or API tools
Formal software test methods and Quality Assurance programs
Preparation of formal test plans, test cases and bug reporting
Formal testing techniques such as regression, integration, usability, etc.
Testing experience in latest desktop and mobile browsers
Testing experience on API and web applications
SQL experience via command line and/or GUI interface
Knowledge of web development (HTML, CSS, Java, Perl, JavaScript)
Experience conducting or facilitating walkthroughs and inspections
Agile / SCRUM Experience is a plus
Linux and Windows knowledge
Formal software testing training or certification
Bachelor's Degree
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