Summary:
The Manager – RGS Quality Excellence will play an integral role in defining and executing the RGS Quality Strategy. This individual will work with a large cross-section of functional teams and Subject Matter Experts to build a best-in-class quality team, refining our test strategies, end to end testing and remediating issues as and when they happen. The individual will provide leadership and guidance to direct reports, mentor junior quality associates, and be the ‘go-to’ for complete RGS best practices.
What You'll Do
Visible leader of cross-functional teams in the development and delivery of quality and continuous improvement initiatives
Leads quality and performance analysis efforts that drive measurable quality improvements for the organization that results in continuous cost savings, reduced time to market, and increased customer satisfaction
Generates insightful reports for Senior Leadership that communicate the quality performance of products & services.
Creates/establishes effective frameworks that help the organization plan and design quality into the product development, delivery, and support cycle embracing the spirit of “Shift Left”
Provides quality leadership to the Program Reviews to proactively identify quality risks/concerns and escalate to delivery leads where necessary and identify resolution
Be a quality Catalyst, identify the gaps and strengthen the processes for RGS organization.
Promotes customer/player-first mindset and frictionless cross-functional culture
Works within business unit to build and maintain schedules, considering dependencies across application, platform, Integration, Quality and development teams to ensure successful product release.
Efficient resource planning and scheduling by managing priorities based on the timelines, resource loads and what-if analysis information for the successful completion of specific project goals and objective.
Maintains dependency plan between planned sprints across teams.
Remove blockers, help the team increase velocity, promote continuous communication, and cross team collaboration.
What We're Looking For
Bachelor’s degree in Software Engineering, Information Technology, or equivalent
2+ years of Project Management experience.
10+ years relevant experience in Software, Software Quality, Software Testing, Product Quality for Mobile Apps, or similar
3+ years leading a team or group function that supports software product quality, software testing, software product development or software product deployment
Understanding of industry-standard development, quality control, testing, automation, and quality assurance tools, processes, and best practices
Good understanding of the Mobile Gaming Industry is preferred
Excellent oral and written communication skills and stakeholder management skills
Proven leadership skills and passion for cultivating a culture of customer-first quality
PMP/Prince 2 Certification is preferred.
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