As a Quality Assurance Engineer, you will be a member of an IT Salesforce team and responsible for all quality assurance activities. The successful candidate should have professional QA experience in a Salesforce environment and contribute to the continuous improvement of our QA process by catching defects and optimizing product reliability. Key responsibilities of this role are: writing test scripts, developing test plans, running functional / Automation regression tests and providing clear feedback to the build team.
This is a full-time position based in IST time zone and will report to the Salesforce Team Manager.
Primary Responsibilities
Demonstrate extensive knowledge of quality assurance, testing and software development processes and methodologies.
Participate in requirements, design and review meetings; obtaining clarification from project team as needed.
Perform quality assurance on changes to Imperva internal as well as customer-facing SalesForce portals, Salesforce CPQ customizations, workflows and API integrations
Create and maintain Automation Scripts for Regression Testing on every release.
Analyze test results to ensure correct functionality and interact with the Development and Product teams for resolution of defects.
Work with different technical teams such as Development, Admin & Architecture to discuss test results (both functional and performance) and troubleshoot issues
Create and maintain meaningful defect metrics to assess current status and progress against milestones and goals.
Coach Business Users to perform User Acceptance Testing tasks and activities.
Responsible for communicating daily progress, issues and risks.
Coordinate and work with local onsite and offshore resources.
Qualifications:
5+ years of related experience in manual testing and 3+ years in automated testing in a Salesforce development environment (Selenium or Copado Robotic Testing is preferred)
Experience with software test management tools and concepts
Outstanding organizational, communication, and interpersonal skills, including the ability to work closely with engineers
Excellent analytical and problem-solving skills
Excellent skills on writing complex SOQL queries to extract data for farther analysis
Proven ability to drive issues to closure
Flexible and able to learn quickly in a dynamic and fast-paced environment
Salesforce CPQ experience is a must
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