Review and approve business requirements to ensure that all aspects of product quality have been considered while also confirming that each business requirement has clear acceptance criteria.
Document test strategies and test plans, for new product development, with input from application development and business operations stakeholders.
Document test scripts and create test data, ensuring full test coverage, with input from application development and business operations stakeholders.
Develop and maintain regression testing frameworks/testbed and test harnesses. Develop and maintain test automation scripts in support of: Functional Testing, Regression Testing, and Performance Testing.
Monitor and communicate testing progress, against plan, to technology and business operations stakeholder groups.
Document defects in defect tracking tools and facilitate defect resolution calls with application development and business operations stakeholders.
Communicate, mitigate, and resolve issues and risks associated with test planning and test execution.
Create and maintain dashboards of Quality Key Performance Indicators (KPIs) such as Defect Escape Rate and Defect Density.
Contribute to creating, maintaining, and evolving Quality Assurance practices and standards that are leveraged across Zelis.
Contribute to implementing and evolving software development methodologies while also contributing to the evaluation and selection of QA automation tools.
Follow established HIPAA, Compliance & Security policies.
EDUCATION AND PROFESSIONAL EXPERIENCE:
Bachelor’s degree in Computer Science, Information Systems, or other four year degree with significant IS experience OR equivalent experience.
5+ years of Quality Assurance experience.
2 + years hands on experience in developing automation test scripts.
Demonstrated ability to work in a complex information systems environment. In depth understanding of and experience with Agile and SDLC methodologies used to guide development projects.
In depth understanding of testing fundamentals, test management tools, and defect tracking tools.
Experience in navigating databases and the ability to run SQL queries in support of analysis work.
Strong technical and troubleshooting skills.
Ability to work independently and within a team setting with minimal direction/supervision. Ability to think strategically, demonstrating critical thought in a complex business environment.
Demonstrated effective professional communication (written and verbal) skills
Proficient In:
Azure/AWS (Preferred)
Selenium/Protractor (Preferred)
Jira/Zypher (Preferred)
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