Responsibilities:
A team member of a scrum team to deliver quality automation aligned with each sprint
Prepares test scenarios, test cases, QA stories and acceptance criteria, aligning them with the development stories for the product increment being delivered in the sprint.
Work closely with testing team peers, execute test plans, document defects and coordinate with development for resolution
Independently design, develop, and deliver an automation framework for products with a quality mindset
Define the overall test strategy and metrics, develop test plans and coordinate execution to deliver a high-quality service to the organization
Design and develop test automation scripts, create test suites, configure & orchestrate test environments/infrastructure and perform test execution
Develop and maintain requirements traceability matrices
Coach and mentor others on manual testing, automated testing and quality practices
Work with Product Teams to integrate automation tests into development cycle
Be a change agent for continuous improvement that deliver robust performance testing strategies and methods. Effective at communicating ideas.
Maintain the relationships necessary to ensure automation solution is adopted across team members and serves the needs of our business
Promote excellent development practices for coded test frameworks, to include participating in code reviews and source control management
Coordinate End-to-End testing across different product and domain teams
Design test automation for Salesforce Experience Cloud UI, web services and APIs
Partner with development and other team members
Document and Track test artifacts in appropriate applications – Jira, source-code control (test automation scripts)
Maintain tools used in test development including source control, test management and release systems
Clearly communicate any obstacles to raise awareness and avoid project impediments and overall project timeline disruption
Perform manual testing as required
Qualifications
3+ years developing/building automation tests with testing frameworks and/or automated testing tools
3+ years Salesforce experience on Salesforce Service Cloud
5+ years of software testing experience
BA/BS degree or equivalent experience in the software testing or development field
Experience testing APIs
Strong knowledge of software QA methodologies, tools, and processes
Experience in writing clear, concise, and comprehensive test plans and test cases
Knowledge of testing integrations, end-to-end system processes.
Experience with a testing framework using Selenium, Cucumber, Javascript, Github is a plus
Experience with automated testing tools like AccelQ or Tricentis is a plus
Proficient in database querying, data creation, and data validation SQL Server and Salesforce SOQL Queries
Experience creating technical documentation on applications and systems
CI/CD Experience
Agile, Scrum and Jira Experience
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