Required Skills:
6+ year of experience working as a Quality Assurance Engineer
Testing against feature stories (with or without defined requirements)
Documenting test results in a structured, detailed fashion
Browser/device testing, API testing
Developing QA plans for features or projects
Understanding of SDLC methodologies (Agile, Waterfall, Hybrid) and the testers' role in the process and usage of tools like JIRA
Lead QA independently on a project
Present the QA Test Plan on a project
Manage a UAT on a project
Atleast 2 Salesforce certification other than Admin
Plus point - Knowledge on Einstein Chatbots and IVR
Plus point - Experience in automation testing using any tool
Soft Skill Requirements
Experience in automation testing using any tool
Comfortable presenting remotely and in person to Manager level and below.
Comfortable leading user story grooming sessions
Comfortable speaking to what they built both internally and externally
Ability to comfortably speak to industry best practices and guide the client towards those best practices
Highly organized
Responsibilities
Assessing requirements or features to identify areas to test
Writing test cases based on requirements, executing them, maintaining requirement traceability, logging JIRA.
Support and coordinate and System Integration Testing (SIT) and User Acceptance Testing (UAT) for defects and new requirements
Able to explain the UAT testing process to the customer
Reaching out within the team for clarification when you are unsure of how to proceed
Connecting with client /project teams to ask questions and follow up as needed, like issue prioritization, and/or ask QA-relevant questions about wireframes, designs, or acceptance criteria
Troubleshooting quality issues and modifying test procedures
Manage and communicate issues properly and support dev to fix and customer during UAT
Able to work on a multi-cloud project
Participate in UAT bug triage meetings
Mentor new hires and guide them with their tasks
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