Roles and Responsibilities:
Develops, implements, and manages processes to ensure that products meet required specifications for quality, function, and reliability prior to delivery.
Prepare the test plan and defined the test strategy
Do the requirement analysis, Test Management, Defect management and Team management
Identifies and sets appropriate quality standards and parameters for products.
Communicates quality standards and parameters to QA team, product development team, and other appropriate staff.
Coordinates and participates in application testing processes.
Identifies and analyzes issues, bugs, defects, and other problems, particularly when problems recur in multiple products; recommends and facilitates solutions to these issues.
Reviews client, customer, and user feedback.
Performs other duties as assigned by management
Knowledge of test management tool like ALM, Jira
Awareness of QA metrics like rejection ratio, defect leakage, pass rate etc
Experience of working in Agile projects
Required Skills/Abilities:
Excellent verbal and written communication skills.
Excellent interpersonal and customer service skills.
Excellent time management skills with a proven ability to meet deadlines.
Strong analytical and problem-solving skills.
Strong supervisory and leadership skills.
Proficient with Microsoft Office Suite or related software.
Good to have Automation Testing and API testing skills.
Supervisory Responsibilities:
Hires and trains quality assurance staff.
Oversees the daily workflow and schedules of the QA Team.
Conducts performance evaluations that are timely and constructive.
Must have process knowledge preferably in one/more domains – preferably pharmaceutical domain
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