As Software Engineering Quality Manager, you will be establishing and managing a global team delivering QA services for various systems, products, services, and solutions developed across the HID IDT Engineering organization. This position is for a hands-on leader that will be part of a global engineering organization serving multiple Business Units (BUs) specialized in identification technologies and solutions. Together with dedicated product architects and development managers, you will champion and establish formal QA processes and practices, including but not limited to: functional testing, integration testing, usability, and user experience testing, load and performance testing, tooling standardization, and testing stack standardization, and CI/CD pipeline strategies. You will define engagement models as well as SLA in concert with the product/program management teams, and stakeholders to ensure proper prioritization and alignment with the global business needs. The initial focus in this role is on cloud and mobile solutions but will evolve to include firmware and end-to-end solution integration.
As our Software Engineering Quality Manager, you’ll support HID’s success by:
Leading, managing, mentoring, and growing a world-class test team tasked with providing quality assurance for mobile and online software components
Setup and managing intake processes, planning activities, prioritization, and resource allocation
Creating or assisting in the creation of QA work products for the team: Test Plans, Traceability Matrices, Test Cases, Creating Metrics, Risk and Priority testing analysis, and test evidence collection
Implementing software test methodologies/procedures/tools that provide value to the overall product development lifecycle
Delivering efficient and thorough automated testing and framework support
Providing input to the project status report for each assigned project.
Assuming the responsible for employment, training, mentorship, evaluations, conflict resolution and recognition of the staff to maintain highly motivated and engaged employees
Supporting continuous improvement and other agile practices
Leading and/or participating in global QA initiatives
Interacting with other global engineering and senior leadership functions
What we will love about your background:
Minimum Bachelor’s Degree in Computer Science, Computer Engineering
Demonstrated ability in implementing and leading: right-sized tests, end-to-end processes, templates, repositories, and testing capabilities (automated and manual).
Proven experience supporting several development teams
Excellent analytical skills, including the ability to integrate information from multiple sources
Self-motivated, well-organized, and strict attention to detail.
Critical thinking and creative problem-solving.
Fluent in spoken and written English
Your Qualifications and Experience include:
6+ years of QA experience with automated SW testing, performance/load testing, stress/scalability testing, SW documentation, bug tracking, and document repository tools and systems.
4+ years of managerial experience
3+ years of performance/load testing, CI/CD, mobile testing and/or cloud solutions experience
Proven experience with test tools like TestRail, Selenium, Testlink, SoapUI, LoadUI, JMeter etc.
Proven experience working in Agile/Scrum environment
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