Key Responsibilities:
Demonstrate a strong understanding of Software Development Life Cycle, specifically QA processes and test methodologies
Partnering with Area Product Owners and product team for ongoing refinement of product backlog and execution of the product roadmap
Work with the Product Owners to ensure clear understanding of operational flows and customer experience expectations for UAT and end to end testing
Quickly comprehend project goals/requirements and identify gaps or challenges
Ensures quality acceptance criteria, including integration and negative testing, is written at all levels (initiative, epic, feature, story)
Build and execute a comprehensive test plan while identifying and proactively managing issues and defects
Analyze data to identify test cases/defects and aid in trouble shooting and problem solving
Build and cultivate relationships with multiple diverse stakeholders across Chase
Assist in the definition, documentation, and management of test strategies
Effectively manage multiple streams of work and to deliver in a timely manner
Partner successfully and proactively with other applications and products
Provide leadership and mentorship to other team members
Qualifications:
5+ years of experience in Product development, user acceptance testing; knowledge of testing best practices and strategies with a proven track record of success delivering within an agile framework. Debit/Payments experience is a plus
Understanding of automation testing tools and strategies
Understanding of non-functional requirements that drive long term product stability
Working knowledge of Agile processes, principles, and related tools (i.e., Confluence, JIRA, etc.)
Skilled in developing business requirements, writing user stories with acceptance criteria, and defining use cases and end to end testing conditions
Experience writing SQL queries as well as automation scripting is preferred
Excellent organization and prioritization skills
Ability to thrive in a fast-paced, collaborative, and cross-functional environment
Energetic self-starter with demonstrated ability to work independently and a focus on obtaining results
Successful experience leading through ambiguity and ability to manage continuously shifting business priorities
Sharp analytical and problem-solving skills with excessive attention to detail.
Clear and concise verbal & written communication skills; able to present effectively to technical and non-technical staff, across many levels of the organization, influence varied stakeholder groups and synthesizing key messages for senior management
Openness to an environment of active developmental feedback from peers and managers
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