Roles and Responsibilities:
• ATF Script Development: Create and maintain ATF scripts to automate testing procedures for ServiceNow applications, modules, and customizations.
• Test Case Design: Collaborate with functional and technical teams to design comprehensive test cases, ensuring full coverage of ServiceNow features and functionalities.
• Test Execution: Execute ATF test suites and record results, identifying and documenting defects, and working closely with developers to resolve issues.
• Test Data Management: Prepare and maintain test data required for ATF scripts, ensuring data accuracy and relevance for testing scenarios.
• Continuous Improvement: Continuously enhance and optimize ATF scripts to improve efficiency, coverage, and effectiveness of testing processes.
• Documentation: Create and maintain documentation related to ATF scripts, test cases, and test results for future reference and compliance.
• Collaboration: Collaborate with ServiceNow developers, administrators, and business analysts to ensure a seamless testing process and facilitate communication between technical and non-technical teams.
• Quality Assurance: Ensure that ServiceNow configurations and customizations adhere to best practices, standards, and security protocols.
• Training and Knowledge Sharing: Provide training and knowledge sharing sessions to team members on ATF scripting and testing best practices.
• Stay Updated: Keep abreast of the latest developments in ServiceNow, ATF, and automation technologies to recommend and implement improvements in testing methodologies.
Must have technical/professional qualifications:
• Minimum 3 plus years of experience as a ServiceNow Developer/Administrator.
• Minimum 6 months to 1 year in writing ATF scripts in ServiceNow
• Advanced knowledge of software development lifecycle
• Good knowledge about different SCDL
• Critical thinker and problem-solving skills
• Good time-management skills
• Great interpersonal and communication skills
Qualifications (Preferred):
• ServiceNow CSA certified
• Micro certification - Automated Test Framework
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