As part of our Global Delivery Services, you will be part of a technology organization that develops and maintains innovative Test automation solutions for our client in supporting technology such as digital/mobile/web automation to improve testing approach and enhance customer satisfaction
The Automation Test Manager role is in the Delivery pillar. The main function of this pillar is to develop and test solutions created to support the global banking and insurance domain test automation requirements
Your client responsibilities
Create/Assist/Troubleshoot the development of Test Automation Framework, Standards, Procedures,
Processes, and Best practices as related to Test Automation
Manage the Daily/Weekly activities of the Test Automation Team Members and support the onboarding of new team members
Provide technical guidance and expertise to team members, colleagues and/or customers
Contribute to program/project review meetings. Support Quality Assurance Management in
Determining status, assessing problem areas, suggesting and reviewing corrective actions,
Directing/planning necessary extra work, and rework and re-plan activities
Maintain and Guide Test Automation Suites Execution and undertake analysis of results to ensure that software meets or Exceeds specified standards and/or client and technical requirements
Work with project stakeholders to determine the appropriate quality initiatives to implement during
System development life cycles
Support Quality Assurance Lead in upward stakeholder management and day-to-day
Management of the Automation Test team
Develop and maintain strong working relationships with other IT services, IT solution functions and customers to expedite delivery of IT solutions
Work within quality assurance frameworks to ensure stability, efficiency and scalability
Take responsibility for integrity of testing and acceptance activities and coordinates the execution of these activities
Contribute to program/project review meetings. Support Quality Assurance Management in determining status, assessing problem areas, suggesting and reviewing corrective actions, directing/planning necessary extra work, and rework and re-plan activities
Support the hiring and onboarding of new team members
Work with project stakeholders to determine the appropriate quality initiatives to implement during system development life cycles
Develop and maintain strong working relationships with other IT services, IT solution functions and customers to expedite delivery of IT solutions
Provide feedback and suggestions to improve the application of basic principles and practices related to Software Development Process Improvement
Review requirements and specifications, and define test automated test solutions
Your people responsibilities
Management of the large automation test teams (~ 30-50 people)
Building a quality culture
Encourage risk taking abilities to think out of the box solutions
Foster teamwork and build career development frameworks for test automation associates
Hiring, onboarding for all automation requirements
Promote automation initiative across practice to foster culture of innovation
Technical/Domain skills requirements
12+ Years of experience in Agile environment and DevOps
Expertise in Creating Test Automation Frameworks with Selenium/ C#/Java, BDD, QTP, AI ML tools etc
Solid exposure to multiple domains and industries with mandatory exposure to financial services, power and utilities, Insurance and commercials
Solid understanding of VSTS/Azure, Jenkins CI/CD Pipelines
Expertise in setting up Automation Suites in CI/CD Environment
Experience developing API automated testing solutions using UFT, Selenium, JUnit, Soap UI, TestNG, and JMeter
Ability to determine strategic direction and not just tactical
Strong programming and technical experience as this role will require digging into code and interfacing with developers and delivery managers
Knowledge of tools and processes for results reporting
Experience managing teams of Automation Engineers strongly preferred
Excellent attention to detail
Good interpersonal, communication and organizational skills
Maintains knowledge of specific technical specialists, provides detailed advice regarding their application and executes specialized tasks
Motivated by delivery and speed to outcome
The ability to work and team effectively with clients and other management personnel across geographies
Flexibility to adjust to multiple demands, shifting priorities, ambiguity and rapid change
Ability to deal efficiently with escalations and difficult situations under pressure
Knowledge of Software Development Lifecycle including the functional and non-functional test phases
Knowledge of Quality Management techniques
Intermediate understanding of the customer services and business processes
Knowledge of Agile and automation processes
Demonstrates the ability to research, formulate relevant questions and seek advice about specific concepts and practices to deepen learning and application skills related to Quality Management
Demonstrates a basic understanding of key principles related to Software Development Process Improvement
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