As a Lead Quality Automation Engineer, you are responsible for:
• Mentor and guide quality automation engineers in the design, implementation and maintenance of automated test frameworks and scripts
• Develop and execute comprehensive automated test plans, test cases and test scripts to verify software functionality, performance and security
• Collaborate closely with software engineers, product managers and other stakeholders to define testing requirements and ensure timely delivery of high-quality products
• Identify opportunities for test automation and continuously enhance the test coverage and efficiency of the automation framework
• Mentor team members, provide technical guidance and foster a culture o continuous learning and improvement
• Analyze test results, track defects and collaborate with development teams to ensure timely resolution of issues
• Stay up to date with industry best practices, emerging trends and technologies related to quality assurance and test automation
• Drive the adoption of DevOps practices and CI/CD pipelines to streamline testing and deployment processes
About You
Technical Qualifications
• Strong programming skills in multiple languages such as Java, C++, Python or JavaScript
• Expert experience with test automation tools like CYARA, Selenium, Appium, Junit, TestNG, etc
• Knowledge of version control systems (eg Git), CI/CD pipelines and SAFe development methodologies
• Solid understanding of software testing principles, methodologies and practices
• Has deep expertise in building testing strategies covering the integration of all applications and product bundles in ensuring functionality and performance meets (or exceeds) market and customer expectations
Requirements:
• Proven experience in Contact Center Technologies (Telecom, Voice Self Service (IVR + Conversational AI), Case Management, Workforce Management, RPA) is required
• Bachelor’s degree in Computer Science, Engineering or a related field
• 7+ years experience designing, implementing and maintaining automated test frameworks and test scripts
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