Generate JIRA reports and testing metrics.
Provide Finance representation in the production implementation meetings.
Project Manage & Coordinate project testing timelines and schedules with IT and business teams
Clearly communicate project timeline and testing constraints Development of Business requirements for systems enhancements with the coordination/communication of the overall Finance team members
Ability to manage multiple projects and competing deadlines
Ability to clearly communicate across all levels and facets of the business
Develop and communicate Business cases, use cases, based on test cases/test results to drive root cause fixes and process improvements
Develop and distribute communications on billing system changes and impacts
Work closely and successfully with IT and business units to conduct cross-functional requirements gathering and documentation sessions
Support testing processes and procedures as required
Document and maintain testing project metrics and reporting
Coordinate multi-faceted testing scenarios with cross functional teams
Occasional weekend work as needed.
Generate reports for customers in SQL
Provide subject matter expertise to Viasat groups (IT, Care, Application Support, Sales)
What you'll need
Experience Requirement: 5-8 years
Education Requirement: Bachelors Degree
Travel Requirement: Up to 10%
What will help you on the job
5+ years of billing specialist Analyst experience in a similar role
Proven experience in working in a fast-paced changing environment and ability to adapt quickly to shifting business needs in an Agile methodology.
Basic understanding billing system operations and the ability to communicate billing information to business customers
Excellent communication and interpersonal skills with the ability to communicate at different levels of the organization
Advanced project management skills
JIRA Platform implementation and configuration
Test automation development tools and implementation
Experience in telecommunications, cable, satellite or other subscription service industry
Experience working with integrated customer systems and billing systems
Experience with NetCracker Rating and Billing
Understanding of Oracle Financial Suite and SQL.
Bachelor's degree or equivalent experience
Travel up to 10% Preferences
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