Responsibilities:
Build system testbeds using various Mist Access Points and other networking devices and servers.
QA validation of 802.11 Wireless and Mist proprietary feature.
End to end validation of client to cloud architecture.
Recreate customer issues in lab and work closely with US and India Engineering Teams to drive resolution.
Performance testing using iPerf.
Work closely with CS team to review the customer report defects and enhance the test coverage.
Create bugs in Jira and track them closely with Engineering team.
Timely escalation of critical issues.
Create Technical documentation for CS and QA teams in Confluence.
Train and guide Level 1/2 Engineers on emerging wireless technologies.
Minimum Qualifications:
BE/ME/MS in EE, CS or related discipline.
In-depth knowledge of 802.11 a/b/g/n/ac/ax protocol standards.
Hands on Experience in QA validation of Enterprise grade Wireless Access Points.
Basic concepts of routing and switching (including VLAN, DHCP, DNS, NAT, Trunk/Native)
Hands on experience in validating IEEE802.1x feature using Freeradius or any standard RADIUS server.
In-depth knowledge of various 802.11 protocols such as 802.11r/k/v.
Must have experience in troubleshooting based on Wireless packet captures.
Passion for solving customer issues and advocating for their success, in a fast-paced, highly technical environment.
Ability to quickly and accurately assess the technical aspects of a problem
Experience level: 5+ years
Preferred Qualifications:
CWNA/CWSP/CWAP Certified.
Scripting in Python.
Hands on experience on ISE/ClearPass.
Basic knowledge of L2TPv3/IPsec.
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