Responsibilities:
Solid understanding of software development lifecycle, testing methodologies, QA terminology and processes
Enforce best practice processes in the areas of functional, system and regression testing using a combination of manual and automated testing
Define test scope, write, and execute test plans and suites for projects and releases
Report and track defects to closure
Able to execute multiple projects while managing issues and mitigating risks
Coordinate with upstream and downstream application teams to execute E2E test cases
Perform root cause analysis of production bugs and report the same to all stakeholders and project managers
Meet aggressive delivery timelines, coordinate well with remote teams, have the flexibility of working the time differences, and proactively solve problems
Keep stakeholders well-informed of testing progress and status, articulating issues, problems, impacts, and support needs
Collaborate with cross-functional teams and build relationships to co-ordinate E2E testing
Communicate fluently and effectively with all levels of business users, technical teams, and management across the organization
Able to juggle conflicting/changing priorities and maintain a positive attitude in the face of extremely challenging and fast paced deliverables
Qualification:
A minimum of 5 years relevant work experience to strongly demonstrate the following skills and knowledge: test design and management, communication skills, analytical skills, interpersonal skills, and group facilitation skills. This should include experience with defect tracking tools and a working knowledge of test and defect life cycle and how it ties to the SDLC process
A minimum of 4 years relevant experience in testing any ecommerce, subscription billing, and payment management platforms (Packaged or Custom)
Successful track record of executing QA for large cross-functional programs
Knowledge and experience of working in agile software development
Knowledge and experience of working on life cycle management tools like Jira, DevOps, ALM and TestRail
Knowledge and experience of working on SFDC, Zuora SMP and Oracle CPQ is an added advantage
Knowledge and experience of Test automation tools like Selenium, Tosca and Appium is an added advantage
Previous experience of testing web services (SOAP, REST, and Micro Services) is good to have
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