Responsibilities:
Lead the creation of a QA automation platform, including a product roadmap ensuring the platform has the features required to meet the current engineering requirements
Manage and prioritize the QA team’s workload using Agile processes (e.g. SAFe), ensuring the backlog is groomed, sprint planning is completed, and resources are fully allocated
Execute functional QA testing in collaboration with other QA engineers, with an emphasis on automating QA tests and reducing functional and manual testing
Ensure planning and execution QA alignment between all groups within the team, including product, engineering, architecture, and QA
Ensure modern QA tools, software, processes, and standards are followed
Stay abreast of industry QA solutions, socializing new technologies, vendors, and proposing platform or process changes to ensure efficiency
Implement an automated testing infrastructure that covers all layers of the Mobile/Web/Services technical stack
Work with the Employee Experience & Engineering (E3) Test Lead and Architecture/Engineering Team to create a sustainable testing toolset, test automation framework that incorporates the DevOps model in Continuous Integration (CI) and Continuous Deployment (CD) pipeline, and device inventory
Develop comprehensive test suites to allow the E3 Team to achieve its project deployment targets utilizing Agile\Scrum principles while achieving a test coverage of 70%-80% or greater
Coordinate and work with both on-shore and off-shore resources for:
Manual testing for areas that don’t meet the test automation parameters
Creation or modification of automated test suites
Automation of Load and Performance Testing of service APIs and mobile/web apps
User Acceptance Testing activities for a major feature or point releases
Final rapid sanity/verification regression testing pre-CD activities
Effectively communicate progress and issues with engineering and product/project managers to ensure verification & validation signoff of issues for “Ready for Production” activities
Ensure all testing processes and procedures are well documented with proper technical specifications and maintainable
Collaborate with multiple project teams (Product Management, Experience Design, Dev/Engineering, & Operations) on requirements and objectives for overall project success
Must Haves
Experience in Developing end-to-end test plans\suites for all facets of software testing, including User Acceptance Testing (UAT), Load & Stress testing, and Regression & Sanity testing
Thorough understanding of testing practices (black-box testing, risk-based testing, system testing, regression testing, exploratory testing, performance testing, etc.)
Working knowledge of test methodologies, processes, and toolsets (Selenium Grid, Appium, Postman, Test management tool: TestRail, Test issue tracking: JIRA, Performance testing: Apache JMeter)
Understanding of continuous integration (CI) and continuous delivery (CD) practices (GitLab, Jenkins)
Experience with testing on services and applications running in AWS
Experience taking projects from initial spec/requirements through design and implementation, testing and debugging, documentation, and installation in an Agile environment
Strong written and verbal communication skills at building and strengthening relationships across multiple functions to drive quality through cohesive, tactical, proper testing processes
Knowledge test status & metrics reporting, creating executive-level reports via dashboards and the ability to convey the data in a clear and concise manner
Experience with Python
Extra Points
Experience with one or more of the following programming languages: Python, JavaScript and/or C#
Experience with testing on other cloud platforms (e.g. MS Azure, GCP)
Knowledge of employee collaborative tools (Slack, Google Suite, Zoom)
Experience with QA solutions such as JMeter, Mabl, TestProject.io, and related platforms
Qualifications
Bachelor’s or Master’s degree in Computer Science, related technical discipline or equivalent experience
9+ years of Software Quality Assurance engineering experience with focus areas on Functional, Automation, Performance and/or DevOps
5+ years of hands-on experience in desktop & mobile development, execution, and maintenance in test automation, performance testing, and DevOps testing on multiple browsers, platforms
Self-starter with an eagerness to constantly learn and share technical knowledge with team members; Staying current on new technologies and how they integrate with our current & future objectives
Strong sense of ownership/‘can do’ attitude and high attention to detail
Experience working on a globally distributed team
Ability to dive into difficult problems and deliver results on time and per specifications
Demonstrate a high level of creativity and problem solving
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