The Senior Analyst – Quality Assurance – Duck cree Claims is a member of a team responsible for leading testing efforts for Duck Creek’s client engagements. He /She is responsible for ensuring the quality of system configurations against client requirements by evaluating system behavior, running tests cases, and conducting quality management reviews.
ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES
Works within QA team to develop and implement automation scripts
Participates in functional walkthroughs.
Participates in the analysis of new requirements and creates use cases to develop test approach and deliverables (test approach & architecture, scenarios, test conditions, test cases, test data, and expected results).
Conducts ad-hoc and exploratory testing.
Participates in the development of test coverage approach and maintains test plan in test management tool.
Develops custom tools, utilities, or approaches, as required to test the application and features for functional and non-functional requirements.
Evaluates system behavior prior to and during load tests.
Design and develop test case, analyzes results and documents defects in defect tracking tool.
Participates in the release management and quality process to validate those solutions meet business requirements.
Participates in quality management reviews as outlined in the Quality Management practice to ensure adherence to all quality management plans and standards.
Creates Test Summary reports and provides status in project status meetings.
WHAT YOU’VE DONE:
Created and executed both manual and automated test scripts across all test phases.
Participated in detailed requirement sessions to understand requirements and develop executable test conditions and test cases from them.
Has done test planning and execution, and User Acceptance Testing definition and execution.
Participated in quality management reviews as outlined in the Quality Management practice, in particular reviews of the test designs, test strategy and other quality engineering work products.
Managed Test cases and Test scenarios through project/test management tools and/or defect tracking software
Experience/knowledge of Claims application testing including but not limited to the following modules:
FNOL
Automated Processing (Auto Line Creation, Auto Reserves, Automated Assignment)
Desktop
Financials
Forms and Correspondences
Party
Tasks (Tasks Templates) – Defining a workflow and File Notes
Integrations etc.
Experience in creating manual policies in claims to create test data in absence of policy-claims integration.
Experience/knowledge of software development life cycle for P&C insurance software a plus.
Education and Work Experience:
Bachelor’s degree required, or higher education level, or foreign equivalent, preferably in area with analytic emphasis.
Minimum 4 years of professional experience, preferably in a similar role
Experience interfacing with customers, including customer presentations.
Specialized Knowledge, Skills, and/or Abilities:
Excellent communication skills, verbal and written.
Knowledge of software development and QA methodologies
Experience in requirements gathering, identifying gaps, estimating, implementation, test planning and execution, and User Acceptance Testing definition and execution.
Experience translating requirements and use cases into test conditions and expected results for assembly, product, and user acceptance testing.
Experience/knowledge of P&C Insurance software applications.
Experience/knowledge of software development life cycle for P&C insurance software.
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