Manages the overall work for technically complex areas of testing, including test automation, performance and load testing, analytics and web services testing
Working closely with product management and dev teams to define sound test strategies, influence architecture, design deliverables and optimize capacity across the QA organization
Managing and coaching QA Associates
Efficiently driving product quality and promoting leading industry best practices meeting QA department goals and objectives
Represents the QA organization through all phases of the SDLC and closely collaborates with other involved functional areas
Implements ongoing quality improvement processes working with interdepartmental teams
Develop and manage QA metrics for performance improvement of all teams
Anticipates project and release problems and takes corrective action, escalating as needed, to achieve commitments
Provides effective communication regarding issues, objectives and progress of initiatives and projects
Manages the planning and execution of product testing efforts, including all associated resources to meet committed delivery dates
Directly supervises QA Leads and QA Engineers including the preparation and delivery of testing artifacts
Simultaneously manage multiple projects/efforts while maintaining high quality and delivering on schedule
Develop technology strategies that align with the organization's vision, mission, and objectives
Anticipate change and implement an operational plan that is flexible
Ensure delivery of high quality service, consultation, and product to customers through understanding of business needs and through the development of seamless transition of work processes across departments in the IT division
Develop and manage relationships throughout the organization to reinforce a culture of service and collaboration.
Continually re-asses the status quo and consider alternative solutions
Keep abreast of best practices and apply as relevant to the organization
Lead change and adoption of new processes and technologies
Other duties as assigned
Qualifications include:
8+ years’ of software development, quality engineering and / or quality assurance experience for enterprise software products
1-3 years’ of experience in leading quality teams
Bachelor’s degree in computer science or related technology field; Master’s degree preferred
Advanced skills in defect probability to proactively identify where resources and effort should focus
Demonstrated skills in project management, resource allocation, problem-solving and decision-making, working with and managing highly technical staff
Prior experience coding in Java, SQL and web technologies such as HTML, XML, JavaScript, jQuery and CSS3 as well as automation technologies such as Junit, Selenium and TestNG
Experience managing development of or testing automation of data warehousing web applications
Experience in one or more of the technologies, such as Talend, QlikView, MS .NET framework, MS SQL Server, is a plus
Experience managing development of, or testing automation of Java based enterprise scale web applications
Experience in one or more of the technologies such as J2EE, Spring, Hibernate, Oracle Database, is a plus
Strong understanding of different software development life cycles (waterfall, iterative, agile) and contemporary software quality assurance processes and automated tools
Strong analytical skills and experience with implementation and administration of Quality Assurance metrics, such as defect profiles, test execution progress and results reports
Proven ability to drive quality improvement across the SDLC based on quality results
Experience managing automated testing, performance, load and stress testing and other types of highly technical testing
Strong ability to handle a heavy workload with multiple projects and frequent interruptions
Strong ability to work in a changing, dynamic environment
Ability to mentor and coach employees
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