Roles and Responsibilities:
Develops, Implements, and Manages process to ensure that products meets required specifications for quality, function and reliability prior to delivery
Identifies and sets appropriate quality standards and parameter for products
Should be responsible for the QA assignment and activities
Assures that the program is governed in all respects.
Partners with QA Leads & Architects for Intake planning & Assignment
Sprint/Release planning with Test Architects/Testers
Resp for E2E Test Reporting & Metrics
Manages risks and issue resolution to drive efficient and quality results
Manages resources for program to ensure proper staffing and capacity
Manages adherence to SLAs
Collaborate with Developers, Business, and multiple global stakeholders to drive QA agenda Qualifications
Monitoring Test Design & Execution
Works with Automation & Performance Leads & Architect for continuous Delivery & Management
Primary / Mandatory skills:
Overall – 12 to 16 years’ experience in Test Management Activities with minimum 5+ years of experience on Salesforce CRM application with different clouds like Sales, Service and Marketing with a strong functional knowledge with LWC components.
Min. 5 Years of experience in Salesforce Test Management
Expertise in Test Strategy, Planning and Estimation
Assist in Test case reviews/approval
Compliance to Test Process 100% majorly in test and defect Management
Should have exposure to Sales/Service/CLM/Marketing Cloud and R&A testing
Expertise in CRM, Order Management, Charging, Billing & Automation
Experience on ADO implementation, Pipelines, work items and Test Plan
Co-ordinate with teams supporting various technologies to deliver a complete solution to the business stakeholders
Knowledge on SOQL and SOSL
Strong expertise in Katalon, Selenium WebDriver with BDD, TDD frameworks
Hands on experience with GUI & API Automation using Java
Hands on experience with any Performance testing tool like JMeter/Loadrunner
Well versed in Rest API testing using Postman/SOAP UI
Knowledge on Advanced concepts testing in salesforce platform is an added advantage.
Expertise in preparing daily status reports/dashboards to Management
Decision maker in Entry and Exit of internal /development Testing stages
Should be able to Co-ordinate proactively with Testing Team, Dev Leads & Other Members
Expertise in Risk Identification & analysis
Proven expertise in Agile software development especially Scrum and Kanban
Experience in Telecom Industry is added advantage
Technical Skills: Selenium, JAVA, Maven, JMeter, ELK, Eclipse, Bitbucket, JIRA, Katalon, Mulesoft Anypoint studio and Postman
Additional information (if any): Willing to work in Shift Duties, Willingness to learn is very important as AT&T offers excellent environment to learn Digital Transformation skills such as cloud etc.
Certification: Salesforce Administrator is mandatory
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