Participate in Salesforce CPQ and Billing implementation of Quality Assurance. Build test cases, run functional and regression tests and document results.
Test customized solutions within the Salesforce CPQ and Billing platform to support mission critical business functions and meet business objectives, requirements and company goals using both configuration and customization.
Ability to interpret system / business requirements and prepare Test design / plan documents and collaborate with teams and execute E2E flows spanning multiple systems.
Involve in daily release Activities and maintenance of regression test cases for Salesforce CPQ and Billing platform, along with Defect and Sprint User Story tracking using Jira.
Analyze and recreate defects during User Acceptance Test (UAT).
Improve testing processes, tools and documentation. Drive efficiency through quality with measurable results and suggest improvements to existing processes through retrospective.
Interact directly with Business Analysts and users as necessary to analyze project objectives and capability requirements, including specifications for user interfaces, customized applications and interactions with internal Salesforce instances.
Collaborate with cross application teams on continuous improvements to the end-to-end process from sprint grooming/planning/development/test/deploy, also with cross functional teams to build and improve QA processes across all functions within Salesforce and connected products.
Communicate with project managers and other developers to implement cohesive projects and ensure effective collaboration throughout all phases of development, testing and deployment.
Maintain a flexible and proactive work environment to facilitate a quick response to changing project requirements and customer objectives, and innovate ways to meet mission goals successfully
What you'll bring:
3+ years of experience on Salesforce platform Quality Assurance testing including Sales Cloud, Salesforce CPQ with Billing managed packages and API integrations
2+ years' experience in Salesforce CPQ, Billing and Integrated Applications Quality Engineering for larger enterprise implementations.
Experience with ITIL/ITSM processes and SDLC best practices
Experience working in SaaS industry
Previous experience participating with Agile/ Scrum methodology preferred
Passion to work within a fast paced, high-energy, high-tech environment
Along with Strong knowledge of the Salesforce Sales, Service and Community Clouds to better align changes to the CRM platform.
Experience in testing reports, dashboards, and processes to continuously monitor data quality and integrity.
Experience in CI and CD tools like Github
Experience with test automation and Scripting Languages such as Shell, Python is preferred.
Detailed oriented, Excellent written and verbal communication skills.
Good to have Salesforce admin Certification and ISTQB
Exposure to NetSuite will be added advantage
Working timings will be regular India time zone but this would be a global team, so candidate must be willing to work 4 overlapping hours with US timezone. You will work closely with US based managers and engineers
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