Experience with Salesforce Sales, Service, or Experience Cloud
Salesforce domain knowledge is a plus (ex: Field Service, Bots, etc.)
Testing against feature stories (with or without defined requirements)
Documenting test results in a structured, detailed fashion
Able to prioritize defects focusing on the most important ones first
Filing detailed issue reports with clear repro steps
Browser/device testing, API testing
Developing QA plans for features or projects
Understanding of SDLC methodologies (Agile, Waterfall, Hybrid) and the testers' role in the process and usage of tools like JIRA
Salesforce Administrator certification
Knowledge on Chatbots and IVR are a plus
Ability to comfortably speak to industry best practices and guide the client towards those best practices
Experience in automation testing using any tool
Assessing requirements or features to identify areas to test
Writing test cases based on requirements, executing them, maintaining requirement traceability, logging JIRA.
Adapting to and learn to work with different technologies and team contexts
Communicating sensitively to different client/team norms and communication style
Support and coordinate and System Integration Testing (SIT) and User Acceptance Testing (UAT) for defects and new requirements
Ability to explain the UAT testing process to the customer
Perform thorough regression testing when bugs are resolved.
Create test coverage documentation, test execution plans, and metrics reports.
Create, organize, and maintain test plans, test suites, and test cases based on project requirements and acceptance criteria, and to identify and prioritize manual test cases for automation
Years of Experience: 2 to 5 Years
Key Skills: Sales Cloud , Service Cloud , Salesforce QA, Salesforce Testing, Playwright,Cucumber on TypeScript and NodeJS Stack
Educational Qualification: BE / B Tech / ME / M Tech / MBA
Required Skills:
Experience with Salesforce Sales, Service, or Experience Cloud
Salesforce domain knowledge is a plus (ex: Field Service, Bots, etc.)
Experience in different types of Automation testing - Cucumber,Playwright etc
Experience in UAT Coordination with business stakeholders
Preferred Skills:
Strong verbal, written and interpersonal skills
Strong Experience in salesforce configuration.
Experience in Agile methodology
Should be able to translate functional requirements into Test scenarios, test cases
Should be able to create required testing documentation eg :Test Strategy, Test Plan etc.
Design high quality test plans, cases, and executions pertaining to projects
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