Minimum 6 years of Experience in testing overall
Minimum of 4 years experience in IVR tools like Cyclone.
Exp w/ IVR automation, not just running but developing test scripts
Experience in developing voice Routing Call flows
Experience in installation of Inbound application
Experience in installation of outbound application
Expertise in planning, designing and execution of complex testing solutions including Functional, Regression, and End to End testing
Proficiency in ID'ing Test Scenarios, Creating and update Test cases, Test data, Executing test cases, Logging & Tracking Defects
Experience in IVR automation (any tool).
Having Selenium and basics of Java is a plus.
English Proficiency
Knowledge on Java Selenium is optional
Note: Must relocate to Mexico for a long term 1-2 years
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