Master/Bachelors degree required in Computer Science/Engineering, Software Engineering, or Equivalent discipline
Minimum 2-5 years of experience in automation and manual testing
Must successfully deliver complex, demanding projects for large-scale SaaS product(s).
Experience working in an Agile environment.
Excellent communication skills, both verbal and written.
Strong organizational and time management skills.
Experience with the complete product life cycle, including post-production release support.
Experience working with multiple functions including but not limited to Product Management, Program Management, UI/UX design teams, Development, Documentation, and Customer Success teams (including Support).
Should be experienced in QA best practices, including Test Designs and Automation.
Ability to handle ambiguity and comfortable working with minimal specifications.
Key Responsibilities
Work on the products to gain hands-on experience.
Design new test cases for the new features under development.
Run the required test suites to ensure a high quality product is delivered.
Constantly monitor and enhance the overall QA processes.
Work with the Documentation team to improve the product documentation.
Work with the Customer Success team on customer escalations and the overall process to provide the proper guidance both to internal & external stakeholders.
Follow the various auditing processes and meets compliance standards.
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