Analyze requirements, develop a test strategy and test plan, build and execute manual and automated test cases, track defects and report results.
Develop an understanding of the Salesforce software to ensure that the QA/Testing solutions are consistent with long-term business and application directions.
Perform functional, smoke, integrations, data migration and regression testing.
Ensure that business requirements are mapped to the functional specifications and have sufficient test coverage Coordinate test strategies in collaboration with business analysts, project lead, vendors, and application developers.
Liaise with the development team and key business users in Agile development projects – attending scrum review meetings and develop targeted test plans and cases.
Helping define and roll out improvements to testing and quality processes across
Work towards more efficient ways of testing using the best tools/methodologies.
Defect management by conducting Defect triages for troubleshooting and investigating nonconformance and address the issues with accuracy with various teams until closure.
Publish progress reports, defect statics and presentations.
Work collaboratively with business stakeholders, software engineers, testers, project managers, and architects.
Support in developing automated testing to detect errors, automate repetitive tasks and minimize manual testing.
Qualification:
Bachelor’s or Master’s degree in Computer Science or related field. Salesforce Administration Certification is desirable.
Minimum 5 years of experience in Quality Assurance for CRM implementations and technical integrations, with a proven track record of interfacing with multiple teams of the organization.
Minimum 4+ years of experience in Salesforce administration/testing.
Minimum 2+ years of experience in JIRA as a QA Engineer.
Minimum 2+ year of Salesforce Lightning experience.
Minimum 2+ years of Selenium test automation experience.
Strong knowledge in developing automated test scripts and setting up best practices tools, frameworks, process etc.
Knowledge of CPQ implementation in Salesforce is desirable.
Strong Knowledge of SOQL & SQL data query languages is highly desirable.
Strong communications, analytical and interpersonal skills with the ability to present quantitative and technical concepts to both business executives and technical teams.
Strong knowledge of SDLC and testing methodology.
Strong Experience of working in a multi-vendor environment.
Self-directed, adaptable, flexible, and forward thinking.
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