Principal Responsibilities:
Develop, document, and maintain functional test plans, test cases and other test artifacts like test data for all features and releases within deadlines.
Execute and evaluate test cases and report test results.
Hold and facilitate test plan/case reviews with business analysts, and development team.
Ensure that validated deliverables meet functional and design specifications and requirements.
Isolate, replicate, and report defects and verify defect fixes.
Identify opportunities for improvements in features through user acceptance testing.
Coordinate resources for all releases to ensure a high level of code coverage during pre-release and release night regression testing.
Flexibility to work evenings (1 night a month) and some weekends (very rare) to support releases outside of core business hours.
Works independently towards long-range goals and objectives. Assignments can be self-initiated using independent judgement and discretion. May act as an informal team lead and/or coach less experienced team members.
Knowledge, Skills and Experience:
BS degree or comparable work experience
Strong experience with quality assurance methodologies, processes, and tools
Ability to manage the testing process from initial development to Release Preparation, Regression and Production deployment.
Experience with cross browser and cross device testing
Strong understanding of test case creation and execution concepts and best practices
Strong understanding of web technologies and concepts
Integration testing and end-to-end testing experience
Excellent written and verbal communication skills
Demonstrable history of learning new technology
Strong analytical skills
Desirable Skills
Experience working with Jira
Experience working with community platforms (Verint, Jive, etc)
Basic JavaScript debugging techniques and tools (browser developer tools/console)
Expertise in mobile technologies and responsive design
Experience with automated testing tools
Experience working within Agile development methodologies
Ability to work with distributed teams
Work Experience:
Typically 5+ years with bachelor's or equivalent.
Education and Certification(s):
Bachelor's degree or equivalent experience from which comparable knowledge and job skills can be obtained.
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