10+ years of hands-on experience performing functional, system, performance and acceptance testing in technology organizations.
5+ years of experience leading and overseeing quality assurance work, preferably in systems management domain.
3+ years of experience in being people manager
Responsibilities:
Project Management
Define, implement and manage quality assurance processes, testing methodologies and supporting tools.
Contribute to the development of high-quality systems and products by ensuring functionality meets documented specifications, product requirements and organizational goals.
Plan and lead release and system acceptance testing, collaborating with development, product managers and other stake holders to create and execute test plans and test cases.
Lead issue triage and resolution meetings with distributed product development teams.
Identify, replicate, document, prioritize and track issues to closure using issue tracking systems.
Work with program management and operations to ensure quality of processes and procedures.
Build strong relationships with business and technology stakeholders and champion continuous improvement initiatives across Systems Management product portfolio.
Produce quality metrics, testing results and other reports for all levels of management.
Automation/Tools
Understanding of Test Automation Concepts, Test Automation Framework & Automation tools
Plan and drive organization level automation goal for the product area of responsibility
Drive continuous improvements to automation through analysis and lesson learned
Influence the development team to build a automation friendly product
Product /Domain knowledge
Review requirements to provide feedback on completeness, testability and other risk areas that could impact product quality.
Bring customer perspective to the products thus improving customer satisfaction.
Detailed understanding of server technologies including networking stack or BIOS/Planar
Understanding of Server/Storage hardware and its components
Understanding of embedded software/firmwares, drivers, etc.,
Understanding of various operating systems both in windows and linux family
Experience on using Machine learning, AI in validation techniques is a big plus.
People management
Ability to inspire a team of individuals to a common goal. Keep them motivated and inspired to achieve the full potential of the individual.
Educate team members across the organization regarding the quality function and their role in ensuring quality standards are met.
Developing QA team members through effective staff personal development reviews and dealing effectively with disciplinary issues.
Strong leadership and mentoring skills with previous experience managing a team of at least 10 staff.
Management of external and offsite testing groups, when needed.
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