Job Title

Software Quality Engineer III

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Job Description

Mandatory Skills:
5 to 8 Years of Software Quality Assurance – Manual, Functional, Regression, Integration & End to End Testing.
Good knowledge of SDLC, Agile Scrum methodologies, JIRA, SharePoint, CI/CD tools.
Good understanding of testing process & ability to formulate strong Test Strategy/Plan.
Good working experience on defect tracking tools.
Basic Knowledge in Test Automation, Test Scripting, Scripting Languages, Monitoring Tools and Test Data management.
Experience in Testing API & Web Services (XML/REST/SOAP), Browser Specific Testing.
Superb written and verbal communication skills, High Energy, Excellent Communication.

General Requirements:
Good understanding of contact center technologies (CTI, IVR, Phone systems, chat tools).
Should have domain knowledge on phone systems like CISCO, Genesys, Avaya and any chat system.
Should have a flexible attitude and be ready to work in multiple time zones.
Excellent analytical & test design abilities.

Good to Have:
Hands on experience on automation, load and performance testing tools.
Experience in Test Automation (Selenium/Java), Scripting & Performance Testing.
Experience with E2E QE automation using web-based frameworks.
SQA automation and Load testing tools (ex. Selenium, Mercury LoadRunner, Mercury QTP, JMeter).

Education:
Bachelor's Degree, or equivalent experience, in Computer Science, MIS or similar area of study, and seven or more years previous experience in similar profile/domain.

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