Work as integral part of system solution testing team, performing all exploratory tasks/Manual tasks for reproducing customer issues in house.
Analyze test results, perform data validation, tracking defects and providing regular status.
Document all exploratory/Manual project/product related processes recommendations.
Owns test environments and test lab to support deployment organization.
Create relevant use case scenarios and appropriate solutions to demonstrate how the
Grid stream system operates and supports improvements to the customer-facing test suite
Support System Acceptance Testing (SAT) for new customer deployments.
Support manufacturing resources in First Article Testing (FAT) and monitor FAT processes
Lead creation of standard operating procedures and solutions for technical elements of the system that are effective and repeatable
Adhere to formal change control processes
Develop subject matter expertise in two-way electric AMI technology, from head-end software to the field endpoints
Ensure CRM tickets are full documented and resolved or escalated to appropriate support tier, within SLA guidelines
Proactively follow through on all technical issues worked to ensure items are addressed accurately and promptly
Support software installation activities for new releases and provide post-implementation support.
Test and support beta versions of software and identifies gaps in technical documentation such as release notes
Participate in response teams for root cause analysis of system problems identified in the deployment of company solutions
Act as the liason to the other business units within Landis+Gyr, as needed, to resolve and
Experience range-2 to 6 years
Experience with Manual testing
Experience with Unix, SOAP, webservies
Experience using Defect management, Source Code Managenent, REQUIREMENT Management tools (TFS/Other.)
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