Introduction:
• To define and document test cases based on requirements, upgrading existing test cases to system changes, defining and executing regression test cases
• Develop automated test scripts using ATF (Automated Test Framework) & Automate Proas the main testing tools.
• Ability to recognize defects and issues and reporting proactively.
• Work collaboratively with the stakeholders, development team and BA’s
What will you be doing?
• Defining, documenting and executing test cases independently based on requirements for ITIL Processes. (Change Management/ Incident/Problem/CMDB)
• Ability to recognize potential and actual issues proactively and ability to find defects and keep track of them.
• Close collaboration with Business Analysts, Solution architects and Developers on requirements and associated functionality.
• Exposure to SDLC (Software Development Life Cycle), Agile methodology, Testing Concepts (Black Box testing, System Testing, Acceptance Testing, Regression testing, Stress testing, Automation testing, etc.)
• Provide testing expertise and coach/mentor the testing team around best practices in quality assurance methodologies, practices and techniques (this includes more junior Quality Assurance Analysts).
• Take respective ownership as an individual contributor throughout the project lifecycle
• Exposure to Automated Test Framework tool (ServiceNow) or any automation tool like Selenium , QTP etc.
What we’re looking for:
• Minimum Experience of 4+ years testing various modules within ServiceNow (e.g. Change, Incident, Knowledge, Problem, CMDB, Integrations) Keep Management updated of progress or report issues
• Knowledge of workflows in various ITSM modules (Incident, Change, Problem, Service Catalogue, IT Asset Management, CMDB)
• Excellent knowledge on ATF (Automated Test Framework) or any automation tool
• Excellent written and verbal communication skills
• Demonstrate strong ability to evaluate constraints, risks and dependencies. Analytical mind and problem-solving aptitude
• Should be able to do Test Case Design, Test Planning and Test Strategies
Skills that will help you in the role:
ServiceNow testing experience
Automation experience
Knowledge of any Automation tool (ATF , Automate Pro preferred)
Good understanding of REST API’s
--
You must verify your mobile number to apply to this job.