About the Role:
• Management: Provide guidance and support to a team of UAT specialists in their day-to-day activities. Foster a collaborative and high-performance culture within the UAT team.
• UAT Strategy and Planning: Implement Thomson Reuters UAT strategies, aligning them with overall project objectives. Collaborate with project managers, business analysts, and development teams to ensure seamless integration of UAT into the project life cycle.
• Stakeholder Management: Build and maintain strong relationships with key stakeholders, including business units, project teams, and senior leadership. Act as a point of contact for escalations and issue resolution related to UAT.
• Resource Management: Allocate resources effectively to meet project timelines and deliverables. Identify and address resource gaps.
• Performance Monitoring & Reporting: Monitor UAT progress and provide regular status reports to senior management.
• Collaboration with Development Teams: Collaborate with development teams to understand the impact of code changes on UAT activities. Facilitate effective communication and collaboration between UAT and development teams.
• Facilitate UAT Strategy and approach sessions and Test Case creation workshops with business testing SMEs
• Partner with business and technical scrum teams for story grooming activities
• Manage issue tracking and bug lifecycle
• Facilitate mitigation planning for any open defects near cycle or project closure
About You:
• 5+ years related experience
• 3+ years Test Management related experience
• 2+ years direct experience with SFDC, Service Cloud, or SAP HANA
• Experience working with and leading within a Global Team
• Experience working within Agile teams
• Experience with full life cycle software implementations
• Bachelors Degree or equivalent work experience.
• Proven experience in leading UAT teams or managing testing activities in a complex software development environment
• Strong understanding of UAT methodologies within the Agile software development life cycle
• Exceptional leadership and team management skills
• Excellent communication and stakeholder management abilities
• Certification in Test Mgmt, Project Mgmt, Business Analysis or Agile testing methodologies is a plus
• Enterprise-wide thinking – able to understand end to end solutions and impacts
• Ability to work in a dynamic matrix environment and influence groups outside of team to execute efficiently
• Strong attention to detail
• Excellent analytical and reporting skills required
• Excellent influence and negotiations skills required
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