Supports initiatives related to User Acceptance Testing (UAT) process and product rollout into production. Testing specialists who work with technology project managers, UAT professionals and users to design and implement appropriate scripts/plans for an application testing strategy/approach.
Conducts a variety of moderately complex process monitoring, product evaluation and audit assignments; reports issues and makes recommendations for solutions.
Ensures project standards and procedures exist, are fully clearly documented and followed throughout the software development life cycle; makes recommendations for enhanced documentation.
Monitors products for conformance to standards; monitors processes for conformance to procedures.
Documents findings and performs preliminary root causes analyses to provide recommended improvements.
Ensures all corrective actions are assigned, documented and completed.
Verifies traceability in project work products.
Gathers, maintains and creates reports on quality metrics.
Exhibits good understanding of procedures and concepts within own technical area and a basic knowledge of these elements in other areas.
Requires basic understanding of how own area integrates within IT Quality to achieve objectives.
Makes evaluative judgments based on the analysis of factual information; resolves problems by identifying and selecting solutions through the application of acquired technical experience and guided by precedents.
Directly impacts the business by ensuring the quality of work provided by self and others; impacts own team and closely related work teams.
Provides informal guidance to new team members.
Performs other duties and functions as assigned.
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
2-5 years Quality Assurance (QA) experience in the Financial Service industry preferred
Experience in requirement reviews & able to identify, communicate and document discrepancies.
Understanding of QA within the Software Development Lifecycle (SDLC) and QA methodologies
Understanding of Quality Processes
Demonstrated logical analysis skills, attention to detail and problem solving Proven ability to work to deadlines.
Consistently demonstrates clear and concise written and verbal communication skills
QA Experience in defining, designing & executing test cases
Education: Bachelor’s/University degree or equivalent experience